Shipping Info for

How can I track my package?

If tracking details are available, you may track your package using the Your Orders page. Just click "Track Package" beside the delivery you would like to follow.

Why isn't there tracking information in my order?

If you can't see any tracking data in your shipment and the estimated delivery date has not yet passed, your package should still arrive when they're due. You could find some common explanations why tracking results are unavailable on our Tracking Shipments Help page.


To take advantage of FREE Shipping:

  • Place at the very least $25 of eligible goods within your Shopping Cart.
  • Go on to checkout.
  • Ship your items to just one U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 4-7 working days after all of your merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free shipping!

International Shipping

We gladly accepts orders all around the world. Available products, shipping rates and fees may vary dependant upon the delivery address for the order.

To ascertain the shipping rate information specific for your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. To find out more, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages may be controlled by the customs fees and import duties of the country that you've your order shipped. These charges are normally the recipient's responsibility. For additional details, check out Restrictions (which affect all international shipments) and Import Fees Deposits within the resellers International shipping page.


The below items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling since they're extremely heavy (as an example, multi-volume sets) may not be shipped outside the U.S. Should this be the situation, it is noted within the product detail page.


For products shipped internationally, take note that any company warranty might not be valid; manufacturer service options might not be available; product manuals, instructions and safety warnings may not be in destination country languages; these products (and accompanying materials) might not be designed in accordance with destination country standards, specifications, and labeling requirements; and also the products may well not comply with destination country voltage as well as other electrical standards (requiring usage of an adapter or converter if appropriate). You will be responsible for assuring the product may be lawfully imported to the destination nation. When ordering the recipient will be the importer of record and will abide by all law regulations of the destination country.


Your privacy is very important to us, therefore we understand that you care about how information regarding your order can be used and shared. We'd like our international customers and customers shipping products internationally to be aware that cross-border shipments are governed by opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, for instance titles, for our international carriers, and such information may be conveyed by carriers to customs authorities in an effort to facilitate customs clearance and meet local laws.

Generally if the order is a gift, the package is labeled "Gift," but the price the item is still stated within the customs form.

Customs authorities demand price of the present item to be stated on the package.

Returns & Replacements

This terms (including, if applicable, terms relating to the Import Fee Deposit) also pertain to the shipment of any replacement item that might be shipped if there's an issue with the initial shipment. In the event you return a product to us, you'll be the exporter from the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. For additional information please make use of the "Contact Us" form page.

Customs, Duties, and Taxes

You're responsible for assuring the product will be lawfully imported to the destination country. When ordering the recipient will be the importer of record and must observe all policies of the destination country. Orders which are shipped to countries outside of the United States might be governed by import taxes, customs duties and fees levied by the destination country. The person receiving an international shipment may be subject to such import taxes, customs duties and costs, which are levied when a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we have no control over these charges and can't predict whatever they could be. Customs policies vary widely from country to country; you need to get hold of your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery quotes.

Shipping Costs and Times by Geographical Region

When orders shipped internationally make it to the destination country, they could be governed by customs clearance procedures which can cause delays beyond original delivery estimates.

Suppliers might have policies that differ from our terms and conditions. For items you have purchased with a seller, please visit the applicable seller's policies for the other conditions which may affect your purchase of such products.

When you should Expect to have Your Order

Our estimated delivery date for the order is based how quick we can obtain and ship your items, your shipping address, and the shipping speed and options you choose. Items Requiring Special Handling

Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You can get details about these materials as well as their shipping requirements and costs from the vendors product delivery website.

Shipping to APO, FPO, or DPO

Standard Shipping Deliveries may take longer--up to A month for APO, FPO, or DPO addresses.

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